We uphold a strong commitment to the protection and respect of employee rights, fully aligned with both Kuwaiti labor law and international human rights frameworks. Additionally, we dedicate its efforts towards aligning its business objectives, values, and strategy with social and environmental needs.

We are committed to cultivating an inclusive and diverse workplace where individuals of all backgrounds feel respected, valued, and empowered. We maintain a healthy gender balance and recruits' talent from a wide range of cultures and experiences, ensuring equal opportunity throughout the hiring process. Emphasis is placed on technical skills and cultural fit, creating a welcoming environment that supports long-term growth. Monthly diversity training fosters awareness, empathy, and inclusive leadership, addressing factors such as gender, age, nationality, and background.We also prioritize accessibility and equity through targeted initiatives, such as increasing the representation of employees with disabilities by providing accessible facilities like wheelchair-friendly doors and elevators, ensuring gender pay equity through a neutral and fair compensation system, supporting strategic workforce planning by integrating People Analytics into the ERP

We support employee growth through career development programs that include mentorship, internal mobility, certifications, and both technical and soft skills training, we also promote national employment through Kuwaitization and offer competitive benefits package that include performance-based rewards and 10 weeks of paid parental leave for female employees.Grievance and whistleblowing mechanisms ensure fairness and confidentiality, while strategic workforce planning is enhanced through People Analytics integrated into the ERP system.More information page 65 in the Sustainability Report.

We aim to create a timeless experience for our tenants, customers and visitors, all while providing sustainable value creation for shareholders and investors.User experience principles at Mabanee:

We design its developments to generate positive social and economic impact while ensuring user comfort, accessibility, and community engagement. Developments feature pedestrian-friendly layouts, bilingual digital signage, and smart parking via the Getpass App. The inclusive “All-People Experience” offers amenities for women, children, the elderly, and people of all abilities, including ramps, tactile signage, and nursing rooms. Environmentally friendly services such as EV charging and waterless car washes are provided, alongside digital conveniences like free Wi-Fi and QR-based access. Additionally, we support SMEs and local creatives through accessible retail spaces, marketing support, and brand activations that foster economic empowerment and cultural connection.More information page 72 in the Sustainability Report.

We are committed to delivering high-quality property management that ensures commercial success and a positive experience for tenants. Its Tenant Policy and Procedure includes comprehensive support such as work permit facilitation, branding alignment, grievance mechanisms, waste management, health and safety protocols, and fit-out assistance. The company emphasizes user-centered spatial design, offering flexible and collaborative workspaces while maintaining intuitive and secure transitions between public and private zones. Annual tenant satisfaction surveys help us continuously improve communication, responsiveness, and property management services.Our leasing strategy balances asset performance, tenant satisfaction, and cost efficiency, underpinned by strong ESG principles. We actively manage environmental, social, and governance risks within its tenant ecosystem to foster long-term, resilient relationships. Operational efficiency is achieved through green building practices and r

At Mabanee, commitment to health and safety extends beyond compliance, it is a strategic enabler of operational efficiency, a contributor to employees and workers' wellbeing, and a catalyst to our exceptional user experience across its properties.Our Occupational Health and Safety (OHS) management system (OHSMS) and program rigorously adhere to the ISO 45001:2018 framework. This system deploys, monitors, reports, and reviews measurable performance indicators for continuous improvement, while also affirming legal compliance with national ministerial decrees regarding workplace precautions to protect workers and visitors from hazards.More information on page 84 in the Sustainability Report.

We adopt an inclusive and forward-thinking approach to marketing and communication, guided by three main objectives: raising brand awareness through strategic storytelling and consistent messaging; driving sales and foot traffic via seasonal events that create memorable experiences; and fostering community engagement that goes beyond transactions. We uphold high standards of integrity, accountability, and transparency, supported by a structured internal review process that includes content creation, peer review, and managerial approval to ensure all public-facing materials are accurate, respectful, and credible.Sustainability is also a key focus in our marketing practices. We incorporate eco-friendly materials and promotes environmentally conscious products whenever possible. Campaigns are designed not only to inform but also to raise awareness about sustainability, reinforcing our commitment to responsible and impactful communication.

We have made a concerted effort in recent years to match its commercial goals, beliefs, and strategy with social as well as ecological requirements. Therefore, our Corporate Social Responsibility (CSR) Policy is intended to guarantee that we do business in an ethical, sustainable, and responsible manner.We are committed to using a wide range of CSR programs to have a significant and long-lasting societal effect. These include awareness campaigns, sponsorships, educational programs, and employee volunteering activities such as innovation, education, and health initiatives, which focus on enhancing access to knowledge, as well as sports and youth initiatives which showcases their diverse talents and celebrates creative expression.